FAQ

1.Q: How much does a sample cost?
A: We will double charge the sample fee basing on bulk price for now.and will return you half once your official order confirmed.

2.Q: Can I have my own design and adding my brand?
A: sure. We can work out your design by your sample photo or real sample will be much better.and we are responsibility to Secrecy your design.

3.Q: How about the package and the freight?
A:Usually, Our stantard packing is 10-15KG per carton,and it also could be customized as customer requests. we could work out a suitable freight solution by Sea, by Air or International Express.

4.Q: Is that possible have the cargo pass fumigation or Plant cert inspection?
A: Yeah, until now, our products have get through GB test, Fumigation, Plant cert, Inspection and all kinds of factory inspection by like SGS, BV test.

5.Q: What is the lead time on sample and bulk?
A: For samples: 3-5 work days,Around 10-15 days for order

6.Q: What is our FOB port?
A: Our usual FOB port is SHENZHEN port.

7.Q: What is our payment term?
30% T/T deposit, 70% T/T before shipment, L/C at sight, Westen union and Paypal. 
Paypal is acceptable for sample for sample fee. Other payment term has to be discussed before placing orders.